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The Startup Problem: Why Accuracy Beats Genius
No one started a failed business idea they didn't believe in. As passionate as founders are, startup requires extreme discipline.

Haydn Fraser
Nov 20, 20248 min read


The Future SaaS AI-Enabled Customer Support Team: Persona Canvas
Customer support has always been measured by how quickly it can solve problems and how satisfied customers feel afterwards. In 2025...

Haydn Fraser
Sep 89 min read


The Modern SaaS & AI-Enabled Recruiter: Persona Canvas
Recruiters have always been judged on their ability to find the right people at the right time. But today in 2025, the definition of...

Haydn Fraser
Aug 285 min read


Messaging & Positioning to improve your B2B win-rate
When McKinsey looked at how B2B buyers actually interact with vendors, they found something that has become a rule you cannot ignore. ...

Haydn Fraser
Aug 275 min read


The Real ICP: Why “Ideal” Is Wrong
Every company talks about their ICP, the so-called “Ideal Customer Profile.” You see it in pitch decks, in strategy workshops, written on...

Haydn Fraser
Aug 236 min read


The Importance of Product Marketing
A recent McKinsey study found that software companies in the top revenue growth quartile consistently formalize the Product Marketing...

Haydn Fraser
Nov 20, 20242 min read


Validate Product Market-Fit With These Methods
In startups, building is rarely the real challenge. The real challenge is knowing if what you build creates value and resonates with the...

Haydn Fraser
Nov 20, 20243 min read
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